chargebacks • risk
Chargebacks & Disputes: A Practical Playbook
•6 min read
Successful dispute programs combine pre‑chargeback prevention, strong evidence, and tight feedback loops into routing and risk rules.
Key levers
- 3DS where helpful; frictionless when safe
- Descriptor and receipt hygiene
- Evidence automation by reason code
FAQs
What is compelling evidence?
Depending on reason code, include delivery confirmation, customer IP and device, usage logs, and signed terms.